Magda Maids. Frequently Asked Questions (FAQ)

Yes, Magda Maids is fully insured and bonded. That gives you extra peace of mind while we clean your home with care and consistency.

In most cases, yes. We can bring the supplies needed for your cleaning, so you do not have to worry about stocking everything yourself. If you prefer a specific product, let us know and we’ll do our best to work with it.

No, you do not need to be home. Many customers provide a key or access code, allowing the cleaners to work while you are at work or running errands.

Yes, to ensure security and trust, employees should be thoroughly vetted and trained.

Your price depends on the size of your home, the type of cleaning you choose, and the condition of the space. That helps us give you a fair estimate for the work you need. Contact us for a free in-home estimate, and we’ll walk you through your options.

Yes. We prefer consistent staff to build trust and familiarity with your home.

If you are not happy with part of the service, let us know as soon as you can. We want you to feel good about the clean, and we’ll review the issue and work with you to make it right whenever possible.

Is a clearly stated, requiring 24–48 hours' notice to avoid penalties. Read Here Cancellation Policy | Magda Maids

Cleaners can work around pets, but aggressive or anxious pets should be secured for safety

Your regular cleaning is built to keep your home looking fresh and comfortable. We focus on the main living areas, kitchens, bathrooms, bedrooms, and other high-use spaces. If you use weekly, bi-weekly, or monthly service, we’ll keep the clean consistent from visit to visit.

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The initial visit is considered a "deep clean" to remove long-term buildup of dust and grime, which takes more time and effort than regular maintenance.

We provide home cleaning services in Peabody, Salem, Marblehead, and other North Shore communities. If you are nearby, reach out and we can let you know if we cover your area.

We accept credit cards, venmo, Zelle, Check. If you have a question about payment before your appointment, just let us know.

Yes. We offer free in-home estimates so we can better understand your home and give you clear pricing. You can call or text us to set one up.

Please make sure we can access the home and, if possible, put away personal items, fragile valuables, and anything you do not want moved. If you have any special instructions, share them with us ahead of time so we can clean with care and consistency.

Yes. We offer weekly, bi-weekly, and monthly cleaning options. Recurring service is a great way to keep your home clean, comfortable, and consistent without having to start over each time.

Move in and move out cleaning is designed to help make a home ready for the next step. We clean empty spaces with extra detail, including kitchens, bathrooms, cabinets, and other surfaces, so the home feels fresh and move-ready.

The time needed depends on the size of your home, the condition of the space, and the type of service you choose. During your free in-home estimate, we can give you a better idea of what to expect.

Post-construction cleaning helps remove the dust and mess left behind after a renovation or build. We clean surfaces, floors, and detail areas so the space feels clean, fresh, and ready to use. We can also help with a free estimate before the job begins.

A deep cleaning goes beyond a standard visit. We focus on built-up dirt, dust, and detail areas like baseboards, bathrooms, kitchens, and hard-to-reach spots. It is a great option for a first visit or when your home needs extra attention.